FAQ

If you have a Weedbay account, you can sign in to check your Order Status. If you do not have an account, you may call us direct at 1-866-WEEDBAY (1-866-933-3229), available from 9am – 11pm Vancouver time with your order number. Once your order ships, you will receive a shipping... Read more

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Click on Create an Account, which can be found on the top right-hand corner of your screen. Enter your email address under 'I am a new customer' and click on 'Next'. Please complete all fields marked with an asterisk *. As stated in our privacy policy, we do not forward your personal data... Read more

Published in: My Account

You can either unsubscribe using the link in the newsletter (top or bottom) or directly in your account by clicking on 'Newsletter Unsubscribe'. You are also welcome to contact our customer service. Important: Please do not mark these emails as spam, as this may also block the delivery of other... Read more

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We are purple monsters.  

Think of us an E-bay, but for weed! Or any product that is cannabis related. We’re Canada’s #1 cannabis marketplace that connects top quality growers and producers with people looking for the best cannabis products on the market.

Published in: Shipping and Delivery , My Account , Newsletter , Policy , Vouchers , About Weedbay

First, you need to join the WeedBay family. Its easy! Sign up for a free account and then place your order online. Alternatively, you can send us an email, talk to us on our live chat (available from 9am – 11pm Vancouver time), or call us direct at 1-866-WEEDBAY (1-866-933-3229). One of... Read more

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 In order to create an account all you need is:

  • An Email Address
  • You must be of 19 years of age and a Canadian Citizen
  • Being able to use cannabis in the smartest and healthiest possible way
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Only qualified clients over the age of 19 who live in Canada are able to purchase cannabis products through our site. There are absolutely no exceptions to this rule.

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Uploading your ID is a mandatory step during the checkout process. You must be 19 years of age and a Canadian Citizen. ID is uploaded during the checkout process. Any questions please contact the WeedBay team at info@WeedBay.ca or call us... Read more

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That question’s answer is too long to write. You’re best to call us at 1-866-WEEDBAY (1-866-933-3229), one of our team members will help provide you some direction on your options. This will not be a 5-minute phone call so have a pen and paper available for notes.

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As Canada’s #1 cannabis marketplace, we work with independent, growers and extract producers who believe in creative nothing but high quality products. All our cannabis products are quality assured via independent lab testing.

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No; we are not like ‘any other online dispensary’. In fact, we are not a dispensary at all. We are a cannabis market place that connects growers and producers of top quality products with people looking for the best possible cannabis options available.

All the independent,... Read more

Published in: About Weedbay

That’s a good question. We are NOT operating under the federally-approved medical or recreational  marijuana system. For individuals to qualify under the medical system, you'll need to get a doctor's approval and Health Canada's permission to purchase from one of the 26 licensed... Read more

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