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Find out how to order on WeedBay!

We will ship the most similar product with equal or higher value. We do this to ensure that your shipment is not delayed. Read more
on Sep 17, 2018

What? What could we have not possibly answered. It’s ok though, let’s see what you got. Should you have a question we haven’t covered, have additional comments, or would like to discuss business opportunities, please email info@WeedBay.ca and one of our team will get back to you with an answer. 

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on May 19, 2017

It is advised that you have a legitimate way for you to consume and purchase Cannabis using a medical need diagnosed by a licensed doctor.

 

However, as an adult it is your decision if you want to purchase Cannabis without a medical document. We only facilitate information between clients and vendors who ship products directly to them. The vendors know their own limits, and you as an adult should know yours as well.

 

We advise you to make sound decisions using logic for your best interest and take time to understand the Canadian laws in relation to Cannabis.

It is advised that you have a legitimate way for you to consume and purchase Cannabis using a medical need diagnosed by a licensed doctor. 

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on May 19, 2017

This is the unpredictability of dried cannabis products. We work with the best, to ensure we have the best. If there is something that you want and we are out of stock, let us know. We can speak with the growers directly and find out who has this in their production run, and what an ETA is. We can’t guarantee a re-stock date, but we’ll strive to have our growers and producers replenish as quick as possible. The good thing is that there is a wide array of products that are likely comparable to what you’re looking for. Reach out to us and let’s talk! Or keep checking back often!

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on May 19, 2017

Sorry to hear you live WAY UP NORTH! Unfortunately, we experience a much higher percentage of postal thefts when shipping to Northern Quebec and Nunavut. Because of this, we cannot offer any delivery guarantees if you live in these areas and you will be ordering at your own risk. This means you will not receive a replacement package or refund if your package is lost or stolen. We will ship it to you, but its on your dime of it doesn’t make it to you.

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on May 19, 2017

Did you ask granny if she got to it first? Grannies like to hit the bong too… Seriously though, if you do not get your package 2 days after the expected arrival date, please let us know and we will file a trace with Canada Post. If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package for up to $125, free of charge. We do not offer postage refunds if your order arrives late due to any postal issues.

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on May 19, 2017

Seriously? Yes, we get it, you may live someplace other than Canada and your local dispensary or ‘guy’ has bunk weed. Sorry Charlie but unless you live in Canada, BC’s finest cannabis products cannot be shipped to you. There are no exceptions to this.

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on May 19, 2017

Because we want to ensure you got your product my cannabis loving friends. All orders $500+ will be sent with a Signature Required. If you do not want this option, please leave a note with your order saying "No Signature Required, please".

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on May 19, 2017

Ahhhh, you have buyer’s remorse? Lets map out how we can help you:

If you would like to add or edit your order, you'll need to enter a new order and we will cancel your original order. Please email orders@weedbay.ca with the order number you would like canceled.

If you would like your order canceled and it has not shipped out yet, please email orders@weedbay.ca

All order edits/cancels are made on a best-efforts basis.

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on May 19, 2017

There are a few options, depending on your total order value and how fast you want your package to arrive:

  •  Free Shipping - Canada Post Xpress 2-3 business days, included with all orders over $150.
  •  If your order is under $150, a fee of $15  will be added to your order for 1 item. orders with multiple items cost $22 to ship (Do the math, spend $150 and get the free shipping.)

 Your delivery is guaranteed (except for residents of Nunavut, Northern Quebec, or if you provide an inaccurate/incomplete address).

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on May 18, 2017

There is a 5% tax added to each order in order to stay compliant with the good old Rev Boys. i.e. revenue canada.

we reluctantly pay our taxes like every other business in Canada.

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on May 18, 2017

After you have checked out, you will receive an email from info@weedbay.ca with detailed instructions.  All orders are paid for by an e-transfer that you send us digitally from a Canadian Bank.

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on May 18, 2017

We understand that some people require larger quantities. Let’s talk about the quantity of cannabis you need and discuss how we can help you. If you don’t want to call / email us, you may want to consider placing multiple orders. Multiple orders are always available for you.

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on May 19, 2017

We hope you do more than pick up your order. We hope you pick it up, pack a bowl, light it, fill your lungs, and drift off into tranquility. But we’re guessing that’s not what you meant.

 

You likely meant to ask if you could physically pick your order up from our location. Unfortunately this is not an option. All our growers and producers ship out of their independent locations.

Should we evolve into a brick-and-mortar dispensary location, then we’ll update this FAQ accordingly. Until further notice, you can only receive your order via the mail.

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on May 19, 2017

Here's a step-by-step guide on placing your order online with WeedBay.ca

  1. Locate the products you are interested in ordering by going to www.weedbay.ca Click on the desired product(s), choose your quantity then click "Add to Cart"
  2. When you have all your products in your shopping cart, and are ready to Checkout, click on the shopping cart icon (top-right of your screen) and you will be redirected to the View Cart page
  3. Check to see if everything looks right, if you have a coupon code, enter in the code and click Apply Coupon. When you’re ready, click on the green Proceed to Checkout button
  4. In the Checkout page, you will need to login with your email address and password. If this is your first time registering with us, you will need to provide your email and choose a password and an account will be set up for you
  5. Once you've filled in all the required fields, you'll need to accept the Terms and Conditions (located on the bottom of the page) then click "Place Order"
  6. On the Checkout Confirmation page, you will see your order number and instructions on sending an Interac E-transfer. Orders only ship after E-transfer has been received
  7. Once we collect your E-Transfer, your order will be processed and will ship the following business day. We'll email your Xpresspost tracking number as soon as available

And bueno, you have now placed your order!

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on May 18, 2017
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